Terms & Conditions
GENERAL INFORMATION AND TERMS OF SALE
TO ORDER
No minimum order.
Prices subject to change without notice.
BACK ORDERS
All items not in stock at time of shipment can be back ordered, if available
at a later time.
Back orders will be shipped when available unless otherwise specified by buyer.
Customer will be notified before shipping.
NEW ACCOUNTS
Your business must be tax exempt in order to receive wholesale prices.
A current copy of your tax certificate must be furnished for our files.
CREDIT TERMS
You will be charged only for items shipped. Your credit card will be charged at time of shipment.
We accept Visa, Mastercard, Discover and American Express credit and
debit cards.All orders must be paid with a credit card or debit card, unless open credit
has been established.
A credit application form duly completed and signed is required to begin open credit procedures. This form can be supplied to you upon request.
Please allow three to five weeks for credit information processing.
Terms are net 30 days from invoice date on open credit accounts.
A monthly service charge of 2% will be charged on outstanding balances over 30 days.
Any returned check will be assessed a $25.00 bank processing fee.
SHIPPING
Shipments will be made via best way (generally UPS), unless otherwise specified at time of order.
Shipping charges will be added to your total merchandise purchase at the
time of shipment and will include $1.00 handling per package.All shipments are F.O.B. Carol Stream, IL
We ship to all 50 states and worldwide.
CLAIMS/RETURNS
No unauthorized returns. Any claim should be made within 5 days of receipt
of merchandise and a return authorization number must be obtained.No returns after 30 days. All returns subject to a 20% restocking fee.
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1-800-833-SILK